PRIVACY STATEMENT
Welcome to Got’ya Tackle & Camping's Online Store.
In order to make you feel more comfortable and secure in using our
Online Store, Got'ya Tackle & Camping have taken several precautions to
guard your security while making online purchases. Our goal is to
make you feel as comfortable shopping here as you would from shopping
via mail order or through our retail showroom.
What personally identifiable information is being
collected?
When you visit the Got'ya Tackle & Camping Web site, in order for us
to provide you with the products or services that you have requested,
you may be asked to provide us with personally identifiable information.
For example, when you order a product, we will ask you to submit
information regarding your mailing address, your e-mail address, and
your credit card number or other payment-related information. If you
request one of our newsletters or send an inquiry to one of our customer
service representatives, we will also store a record of your request
along with your e-mail address. In addition, our Web servers track
various technical details about your visit, such as you computer's IP
address and which pages you visited, however that information does not
typically contain any personally identifiable information about you.
How is the information being used?
The information we collect is used to provide the products and
services that you have requested or that we think you might have an
interest in. It is also used to improve the content of our Web site, to
notify you of problems with your requests, or to update you about
changes to our Web site.
With whom do we share your information?
In order to operate this Web site and in order to provide you with
the products and services you have requested, we occasionally need to
share information with third parties. We may transmit your personal
information to service providers who assist us in processing orders,
shipping products to you, processing your payment information, sending
you catalogs, sending you e-mails and newsletters. We have
agreements with these service providers that they will protect your
privacy in accordance with our standard Privacy Statement. Some of those
organizations may have their own Privacy Statements which may give you
additional protections, so you are encouraged to read those statements
when presented to you.
We use Deep Matrix, through the service provider WebCentral, to help us
gather and analyze information about our customers (anonymous traffic,
and from time to time, individual user activity) on our website.
WebCentrals only role is to help us conduct our business and deliver the
most relevant products and services. They are not permitted to use your
personally identifiable information for any secondary purposes. This
information is secured and protected by laws that govern internet usage.
It is simply used for the tracking of illegal activities of users trying
to submit false information to our website. If there is any more
information you require, you may contact the Internet Sales Manager at:
Got'ya Tackle & Camping
PO Box 771
Balcatta, Western Australia 6914
or alternatively email us at:
contact@gotyatackle.com
How do I access, update, or delete my personally
identifiable information?
Due to various legal and recordkeeping requirements, we are required
to maintain records about your purchases or other activities on this
website. However, this information will never be permitted to use for
marketing uses by third parties. If you prefer to manage your personal
information via other means, you may contact us by postal mail at:
Got'ya Tackle & Camping
PO Box 771
Balcatta, Western Australia 6914
or alternatively email us at:
contact@gotyatackle.com
What information will be disclosed if required by law?
If required by law, we may provide any and all information we have
about you to law enforcement or other government agencies, pursuant to a
subpoena, warrant, or other order by a court of competent jurisdiction.
In all cases, we will require written documentation of the request,
proof of the identity of the law enforcement official making the
request, and we will take steps to authenticate the validity of the
request. Any law enforcement or government agency request submitted with
less than a court-issued order will be evaluated on a case-by-case basis
according to the need and urgency, as well as the particular law
enforcement agency making the request.
What are cookies and how do we use them?
A cookie is a block of text placed in a file on the user's hard
drive by a Web site you've visited. These types of cookies cannot
identify an individual user specifically, such as by name or address,
unless the cookie data is attached to personally identifiable
information such as an online purchase.
Got'ya Tackle & Camping also uses a session cookie, which is a piece of
identification between your browser and our server, which helps to do
things like keep track of the items in a user's shopping cart, and other
information. The shopping cart cookie is saved for a designated period
of time in case the users' session expires or they return to complete a
purchase within that time frame. It is important to remember to
make sure that your internet browser's setting allow the use of cookies
for these purposes. This can be checked using the following method
(Microsoft Internet Explorer):
- Access the Internet Options menu through the Tools
menu of Internet Explorer
- Click on the Privacy Tab, and make sure the setting
is not blocking all cookies from appearing. Setting should be
set to High, or lower
- Alternatively, under the Tools menu, click on the
Internet Options, and click on the Security tab. Got'ya Tackle &
Camping's Online Store can then be selected as a trusted site.
This will not change anything when your system, though it will allow
information to be kept by your computer regarding products you have
previously selected.
What choices are available to you regarding the
collection, use and distribution of the information and how you can
correct any inaccuracies in information?
If you do not want to receive e-mail from us in the future, please let
us know by calling, sending an e-mail, or by writing to us at the above
postal address and telling us that you do not want to receive e-mail
from our company.
If you provide us with your e-mail address, you may receive messages
about your order status, issues regarding the operations of this Web
site, and messages from us regarding information and tracking of your
order.
If you provide us with your postal address, you may receive periodic
catalogs from us, or other notices containing information about new
products and services or upcoming events. However, we do not share
e-mail addresses with any outside organizations for marketing purposes.
If you do not wish to receive postal mailings from Got'ya Tackle &
Camping, please let us know by calling, sending an e-mail, or writing to
us at the above postal address. Please provide us with your exact name
and postal address and state which lists you wish to be removed from so
that we can be sure your information is removed from future mailing
lists.
Security
What kind of security procedures are in place to protect the loss,
misuse or alteration of information under our control?
Got'ya Tackle & Camping values your business and is committed to
doing everything possible to make our online ordering process secure. As
always, our 100% satisfaction guarantee applies to any and all purchases
from Got'ya Tackle & Camping.
Secure Ordering Process
Any credit card information you enter on our site is strongly encrypted
by industry-standard protocol, SSL (Secure Sockets Layer). The Got'ya
Tackle & Camping Web site uses SSL to communicate with secure browsers
like Netscape and Internet Explorer. These browsers encrypt your credit
card and personal information in a way that makes it extremely difficult
for anyone to intercept and misuse while being transmitted between your
computer and our server. Don't worry if your browser is secure or not -
if it is insecure, you will not be able to purchase on our online store.
Once you have completed your order online, our security procedures do
not end. We take appropriate precautions to protect the security and
privacy of the information stored on our computer networks. Many of the
systems which store your personal information are not connected to the
Internet, reducing the likelihood of security breaches. Our systems are
also housed in secure facilities, and access to your data by our
employees is limited to a "need to know" basis, controlled by password
protected systems, and monitored for abuse.
If you are still unsure of giving your credit card over the Internet,
please feel free to phone, fax, or mail your order to us. For telephone
ordering or assistance, please call +61 8 9240 6000. Our fax number for
orders is +61 8 9240 6111 Or, send your order to:
Got'ya Tackle & Camping
Attn: Internet Order
PO Box 771
Balcatta, WA 6914
If you have any further question regarding your online security, please
contact us at (08) 9240 6000 or e-mail Customer Service at
contact@gotyatackle.com
.
Children
In accordance with federal law, we do not knowingly collect personally
identifiable information from children under the age of 18 without the
verifiable permission of a parent or guardian. If you are under age 18,
you are welcome to browse our Web site. However you are not permitted to
use any of the features of our site that require the collection of any
personally identifiable information. If we determine that we have
erroneously collected a child's information, we will immediately
undertake to delete that data from our records.
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